FAQs

FAQs

Floors Now!

Have a flooring-related question? FloorsNow! has the answer. Check out these FAQs and give us a call today for more information!

  • What types of flooring does FloorsNow! offer?

    FloorsNow! has a large selection of quality flooring products to suit any budget. Visit our showroom to browse our luxury vinyl, carpet, hardwood, laminate, tile, and sheet vinyl flooring products.

  • What are the benefits of choosing FloorsNow! for my flooring needs?

    As a locally owned business, FloorsNow! strives to provide you with exceptional flooring services. We offer: 


    • A wide selection of high-quality flooring products
    • Expert advice from our knowledgeable and friendly flooring specialists
    • Free estimates & jobsite assessments
    • Professional, high quality installation services
    • Competitive prices
  • How can I get a free estimate?

    To request a free estimate, simply call our store or complete our online request form. Our experienced flooring specialists will come to your home to measure and assess your space and go over your flooring options.

  • What is a jobsite assessment?

    A jobsite assessment is an in-home visit by our measure tech to assess your project to establish the scope of work and determine the quantity of materials needed to complete the job and to make sure the selected material is appropriate for your specific home.

  • What is the installation process like?

    FloorsNow! provides professional installation services for a wide selection of flooring. Our experienced flooring technicians will remove your old flooring and install your new flooring. You’ll receive a one year warranty on your installation service as well as the manufacturer’s warranty that comes with your specific flooring product.

  • How can I care for my new flooring?

    Care and maintenance instructions vary depending on the specific type of flooring you choose. Our team of flooring experts will provide you with step-by-step instructions on how to care for your new flooring upon installation.

  • What is your return policy?

    All products are ordered specifically for your project. Any returns are subject to a restocking fee, which will vary depending on the manufacturer.

  • Do you offer financing?

    We do! There are a variety of financing options available for you to choose from. Our financing specialists can help you select the right option so you can purchase your new flooring.

  • What are your hours of operation?

    FloorsNow! showroom hours:

    • Monday - Friday 9:00 AM – 7:00 PM
    • Saturday 9:00 AM – 4:00 PM 
    • Sunday Closed
  • Where are you located?

    Our showroom address is 2516 Berlin Turnpike, Newington, CT 06111.

  • What are your customer reviews like?

    At FloorsNow!, we’re known for our excellent customer service. We currently have an A+ Rating with the BBB and have received several awards for outstanding customer service throughout the years. Please read our Google reviews for examples of our customer's positive experiences.

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